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Shipping, returns and terms
Delivery, customs and returns are described on the shipping and delivery page. A machine is sold under the hardware sales terms and the general terms of service.
From the hardware sales terms, on consumer withdrawal: “If you buy as a consumer, you may withdraw from a distance purchase of goods without giving a reason within 14 days after receiving the goods.” How to give notice, the cost of returning the goods and the refund are set out in the hardware sales terms.