Repair estimates and customer records.
Not something to type into a shared chatbot.
Private LLM hosting on a dedicated machine in EU-Central, for auto repair shops drafting repair estimates or writing customer status updates on a machine assigned to your shop alone.
Not legal or compliance advice. This page describes GPUwerk's infrastructure and contractual commitments. It is not an opinion on your obligations as a repair shop operator, and it is not a claim of any specific certification on GPUwerk's behalf. Check with your own advisor before deciding what can run where. See also private LLM hosting for automotive for the manufacturing and dealership side, and private LLM hosting for retail for the parts-counter and customer-facing side.
Where an LLM fits into a repair shop's front desk
This is about the paperwork and customer communication side of running a shop, not diagnostics on the vehicle itself.
Repair estimate drafting
Turning a technician's handwritten diagnostic notes and a parts list into a clean, itemized estimate a service writer can hand to a customer. That estimate ties a customer's name, vehicle, and payment detail together, exactly the kind of record most shops would rather not send to a shared vendor's servers.
Customer status update drafting
Drafting the text message or email telling a customer their car is ready, a part is delayed, or an additional issue was found during the inspection, in the shop's own tone, without a service writer retyping the same update for every vehicle on the lot. See the private AI customer support guide →
Work order summarization
Condensing a long chain of technician notes, parts orders, and customer approvals into a short summary at closeout, so the next person picking up the file doesn't have to read through every entry from scratch.
On certifications and compliance frameworks
GPUwerk has not published ISO 27001, SOC 2, or any other formal certification, and this page makes no claim that hosting on GPUwerk satisfies any specific consumer-data regulation on its own. What GPUwerk provides is a dedicated single-tenant machine, a published GDPR Article 28 DPA with no sub-processors for instance workloads, and a documented answer to who can reach the machine and what happens to data on termination. If your compliance program requires a specific framework, that gives your own advisor a concrete starting point to assess against your requirements, not a substitute for the assessment itself.
What's actually in the contract
For your shop manager or IT contact to review directly.
| Question | Answer |
|---|---|
| Where does it run? | EU-Central, on a dedicated single-tenant machine assigned to your shop |
| Who operates it? | PRINT IT! SE, a Societas Europaea registered in Prague, Czech Republic. No US parent entity. |
| Who can reach the instance? | Through the instance itself, only holders of your SSH keys; password login is disabled fleet-wide. GPUwerk keeps infrastructure administrator access to the underlying machine, as on any hosted service, and under the DPA does not use it on your content except at your request for support or where a legal obligation requires it. |
| Does GPUwerk see customer data? | No. We host the hardware and, under the DPA, do not access, read, copy, index or analyse workload content. |
| Sub-processors for the workload? | None, listed at /legal/sub-processors |
| DPA (GDPR Art. 28)? | Published at /legal/dpa, no charge |
| Certifications? | None published (no ISO 27001 or SOC 2 claimed). Assess against your own compliance requirements. |
| Data on termination? | Container and workspace volume deleted from the node, then the node is sanitised before reassignment. Filesystem deletion, not a cryptographic erase; export what you need before terminating, since it isn't reversible. |
| Pricing | Spark-1x from $0.79/hour on demand, billed per minute; Spark-2x from $1.79/hour. A customer-requested stop holds the reservation at 75% of the running rate. See /pricing for full detail. |
Questions we get from auto repair shops
Is it safe to put customer and vehicle data into an LLM?
That depends on where the model runs and who can reach it, not the model itself. On a GPUwerk dedicated instance in EU-Central, the machine is assigned to your shop alone and reachable only through your SSH keys; GPUwerk does not access, read, copy, index or analyse what runs on it except at your request for support or where a legal obligation requires it. Whether a specific use of customer data meets your own regulatory obligations is for your own advisor to confirm.
Is GPUwerk certified for handling customer records?
GPUwerk has not published ISO 27001, SOC 2, or similar certifications. If your compliance program requires a certified provider or a specific control framework, a dedicated single-tenant instance with a published DPA and no sub-processors gives you a documented starting point to assess against your own requirements, not a substitute for that assessment.
Do you sign a DPA covering customer and vehicle data?
Yes, a standard GDPR Article 28 DPA is published at /legal/dpa at no charge, and there are no sub-processors for instance workloads.
Can a model write our repair estimates for us?
It can draft a first-pass estimate from a technician's notes and a parts list, but a shop should always have someone review the numbers before sending a quote to a customer.
Related reading
Private LLM hosting for automotive · Private LLM hosting for retail · Private AI for customer support
Related pages
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